Tara Lee Frequently Asked Questions

I have tried to buy a dress and been asked to give my Mastercard securecode, what is this?

For your safety on line Mastercard have added a new safety feature click this link for a full explanation.

I have a rush order, I need it next week, can you help?

We go out of our way to help with rush orders, we realise things go wrong, the order is placed late or the bridal shop lets you down. We look at each order individually & will do our best to help. We will make it if we can, please call us to discuss your requirements on 01516 539 963.

I love a flower girl dress I have seen, I am getting married in six months time, can I order the dress now?

You can, but once you order we ask that you send us an e-mail with details of your delivery date, we then put all the essential materials for your order to one side ready for us to manufacture closer to your required date.

I need flower girl dresses in baby and older girl sizes. Can you help?

All our dresses come in sizes from 0-6 months right through to 10-11 years. This way you can have all your flower girls in the same style dress as the older girls.

I am not sure what size to order?

For your convenience we have a size chart, to help you to select your perfect age. If you are still unsure, call us on 01516 539 963 (between 9am & 5pm) to speak to one of our Design Team for advice. E-Mail Us.

Do you do Plus Size Flower Girl Dresses?

Yes we have a small plus size flower girl collection, to help you to make a decision we class a bust more than 30 inches and a waist more than 28 inches as plus size. You must also select made to measure with your dress.

Can I visit your premises?

You can visit us at Tara Lee House, we are based in the North West Of England our postcode is CH44 7HS for your sat nav, we require 24 hours notice, so a designer can be available to meet with you. Please contact us on 01516 539 963 (weekdays between 9am & 5pm) to arrange a visit. Please take a look at our vitual showroom.

Can I have customised colours and sashes?

If you need to match the colours of your bridal party, as the manufacturer we can post swatches of fabrics that are used in the style you like to you, please send your full address and fabric details to: Gloria@taralee.co.uk this is a free service.

When you select your sash colour be aware that the hem of the dress will be finished in the same colour as your sash on selected styles.

We post all our swatch requests every Friday afternoon first class post.

How long will my made to measure garments take to arrive?

As you can imagine made to measure dresses take longer for us to make for you. With made to measure the process is slightly different to normal, one of our designers is assigned to your dress/es and make the pattern pieces specifically for your flower girl dress to your measurements, because of this and other special requirements delivery can take up-to 28 working days.

Can I have a different coloured sash?

You can have a different coloured sash but only on select styles:
Customisable Flower Girl Dresses By Tara Lee.
Tara Lee Swatch Card For 2011.

I have ordered the wrong age, can I exchange?

You can exchange your garment for a bigger or smaller age. Please fill in the return form that comes with your order stating the replacement age you require, also fill in your contact number so we can contact you about payment for postage.

Where are your items made?

All of our garments are manufactured on site at Tara Lee House here in the North West of England, we are very proud to be one of the last remaining manufacturers of childrens wear in the UK.

How quickly will you respond to emails?

We do our best to respond to all e-mails within two working days of receiving them but aim to respond within one day.

Can I place an order by telephone?

Unfortunately we no longer able to take card payments over the telephone - this is because of new stringent security regulations. We at Tara Lee take your card and personal security very seriously.

When can I expect my order?

If your order is in stock, it will be sent the next day (Provided it was ordered before 3pm the day before). IF YOUR ORDER IS NOT IN STOCK we will despatch goods (UK & N Ireland) within 15 WORKING DAYS of order. Please allow 18 days for overseas orders. Any delay the customer will be notified by e-mail. With UK orders we use APC Delivery & Royal Mail Special Delivery, both are overnight services, this is as much for your peace of mind as ours.

Please be aware that orders received after 1pm on a Friday will not be processed until the following Monday.